TRANSEND PAY

 

 

 

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Electronic Payments at a Lower Rate than Credit Cards and Third-Party Billing Companies

 

We’ve made it easy to accept claim payments with Transend  Pay, our next generation solution that replaces paper checks with fast, secure electronic deposits.   You’ll receive payments 3-7 days faster than paper checks. Standardized ERAs and distribution options to automate posting allow you to reduce paper and save even more time.  All at a rate that’s less than credit card processing and third-party billing companies. Brought to you by Elavon and their partner Emdeon, a leader in healthcare revenue cycle solutions.

 

Payments Deposited to your Elavon Merchant Services Account

 

Claim payments from participating insurance payers will be automatically deposited to your Elavon merchant services account starting for some providers as early as January. All of these payments will be reported on your bank statement and MerchantConnect.com.

 

We will not have access to your patient’s protected health information. This data will be provided by Emdeon, the insurance plan’s trusted clearing house.

 

As more insurance payers register to participate in Transend Pay, more of your check payments will be converted to electronic deposits. We are actively enrolling insurance plans on Transend Pay. As insurance plans are activated, we will publish a list which will be regularly updated on the website.  We anticipate having an initial list of payers available in January.

 

A flat 1.5% fee will be applied on each transaction.  Unlike credit cards and third party billing companies, no other fees apply.

 

Transend Pay is more Efficient than Paper Check Processes

 

While checks received directly by a healthcare provider may have little to no direct cost, the indirect costs associated with paper check processes could be slowing down cash flow and hampering administrative effectiveness.  Electronic deposits do not require staff to open, record, reconcile and deposit payments so Transend Pay offers time saving versus checks.

 

Click here to view a payment method comparison table

 

Enjoy all the advantages of Transend Pay with faster payments and improved efficiency

 

  • Direct, electronic deposits straight to your bank account
  • Standardized ERA with distribution options to automate posting processes
  • Simplified reconciliation through inclusion of Trace Reassociation Number with the payment
  • Up to 3-7 days faster than check
  • Safe and reliable method for receiving payments
  • Electronic Payments at a Flat 1.5% Fee

 

Elavon and Rocky MountainBank Card will not have access to your patient’s protected health information. This data will be provided by Emdeon, the insurance plan’s trusted clearing house.

 

How it Works

 

 

 

How much does it Cost?

 

A flat 1.5% transaction fee will be applied on each payment that is processed through Transend Pay. Unlike a credit card transaction and third party billing companies, no other fees apply.

 

How does it compare to the cost of Processing a Check?

 

While checks received directly by a healthcare provider may have little to no direct cost, the indirect costs associated with paper check processes could be slowing down cash flow and hampering administrative effectiveness.  Electronic deposits do not require staff to open, record, reconcile and deposit payments so Transend Pay offers time saving versus checks.

 

Click here to view a payment method comparison table

 

How do I find out my primary bank account if I have more than one on file?

 

Your primary bank account is based on your organization’s corporate account. If you are unsure which account is designated as your corporate account, please contact your relationship manager or customer support representative.

 

How do I update my bank account on file?

 

If you would like to update your account, please contact Rocky MountainBank Card.

 

Where can I view payment information and reporting?

 

Payment information and reporting is available through MerchantConnect. The Trace Reassociation Number (TRN) is included with the payment detail. The remittance detail is available for download or via secure electronic file transfer through our partner Emdeon. There’s no need to key in card data or manually match payment and remittance detail.

 

Will Elavon or Rocky MountainBank Card have access to Patient Protected Health Information?

 

Elavon & Rocky MountainBank Card will not have access to your patient’s protected health information. This data will be provided by Emdeon, the insurance plan’s trusted clearing house.

 

 

 

 

Need More Info?

 

Contact your Relationship Manager or email sales@RockyMountainBankCard.com to learn more.

 

 

Sales: Mon-Fri: 8 AM - 5 PM MST

1-800-887-6227

sales@rockymountainbankcard.com

 

24-Hour Customer Service

1-800-725-1243

 

Voice Authorizations

1-866-401-4852

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Rocky Mountain BankCard is a Registered MSP/ISO for Elavon, Inc. of Atlanta, GA.